Sales Agent, French speaker - fixed term
- Job ID 01R4M
Summary and purpose of the role
The sales pre-qualification team is part of the Shared Business Services organisation and an extension to the sales team in France, expected to work in synergies and with full integration with both the France sales team and the Centre of Expertise teams in the UK and Europe.
The role is to conduct the pre-qualification and detection of new and/or prospects customers to support their activation or enable loyalty using appropriate sales tools and techniques provided. By conducting sales phone calls, this role has for objective to provide the regions with “golden nuggets” that will support the sales teams with the implementations of contracts and is a platform for development and evolution towards sales responsibilities.
The sales pre-qualification agent will be in most cases the very first contact the customer or prospect will have with RS France, this role is therefore expected to deliver exceptional customer experience and representation of the RS France value proposition.
This is a fixed term contract for 18 months first with a possibility to extend to permanent.
In this role you will work remotely 100% from home.
What you will do
- Conduct sales pre-qualification calls as per daily target
Detect and identify commercial opportunities by following the appropriate sales script available in the system (Salesforce)
Activate or retain customer through utilisation of the proposed levers and techniques
- Answer customer expectation and manage objections
- Transfer customer requests to the appropriate department
Ensure that for each call conducted, the qualification is completed and results in appropriate action
Excellent negotiation and sales skills via phone
Fluent in written and spoken French – full proficiency essential (other European language advantageous)
- Exceptional communication skills
- A strong sense of service
- Strong diligence and organisational skills
- Self-motivated with can do attitude
One-year sales experience and B2B Telesales experience would be a strong advantage
Innovators and pioneers. Rebels and creators. A global organization of optimists and specialists with big ambitions for the future. You can take control of your future here at RS. We offer all the good stuff you’d expect like:
- Full time remote position
- Private medical care
- Holiday bonus
- Phantom scheme
- Referral program
- International environment
- Training is provided
- 40 hours per week
- Mon-Fri 9am - 5.30pm
Grow in our high-performance culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. Are you ready to explore the possibilities?
Increasingly powered by digital technology, we’re our customers’ one-stop-shop for electronic products and components. We began in a north-west London garage supplying spare parts to radio repair shops back in 1937. Today, we’re using digital to revolutionize the way we do business and strengthen our position as the people engineers turn to for help, advice and knowledge.
But if we’re going to be first choice for customers, we also want to be first choice for our future colleagues. We’re looking for people who are passionate to support the customers of today, and the engineers of tomorrow. Together we keep innovation at the forefront of what we do. Do you?